Frequently Asked Questions

UKAGUZI SACCO membership comes with the following benefits

• High returns on investments
• No waiting for six months.
• Opportunity to save in a fast-growing Sacco and sound Governance 
• Access to affordable credit products i.e. a one-stop financial solution.
• Loan processing turnaround within 24hours irrespective of amount
• Education to members on financial freedom, investment and debt management
• Variety of products customized to meet member’s needs
• Licensed & Regulated by Sacco Societies Regulatory Authority (SASRA)
• Affordable and flexible interest rate on loans and loan repayment terms.

Ukaguzi Sacco membership is open to:

• Anyone working with Public Service Sector above 18 years of sound Mind
• Staff of Office of the Auditor General 
• Staff of Kenyatta National Hospital
• Staff of Independent Commissions and Constitutional offices
• Government Ministries, Departments and Parastatals
• County Governments 

• A member is required to fill in the membership application form available online by downloading, after filling send to ukaguzisacco@yahoo.com/ukaguzisacco1@gmail.com
• Provide a copy of National ID or Passport, Current Payslip, KRA Pin certificate and a Passport size photograph
• Pay the joining fee of Kshs. 2,000 either from payroll or Paybill 577322 account ID.

• The Sacco offers a wide range of Savings and Credit products at flexible and competitive rates. Visit the website to see both savings and Credit products offered.

• It is a requirement by the regulator that all SACCO’S have a minimum amount of Share capital and therefore all Members should have some shares to qualify them to be part of the owners of the SACCO. In our case, Ukaguzi has set Kshs. 20,000 as minimum amount to be maintained by every member.

• Member must contribute a minimum of Kshs. 20,000 in Share Capital before building member deposits. Member can contribute in installments or pay in one lump sum.
• Member can increase his/her share capital by making direct deposit to bank or via Mpesa Paybill 577322 account member no. or Ukaguzi App
• Benefit of Share Capital is: it earns member dividends annually

• No. share capital is not used to qualify for loan nor it is withdrawable. It forms core capital

• No member, other than a co-operative society, shall hold more than one-fifth of the issued and paid-up share capital of any cooperative society.

• To maintain active account, all members are required to make monthly contributions of at least Kshs. 2,200. 
• We use member deposits to give loans, the higher the deposit the greater ability to borrow, the more interest you earn annually 
• All members contribute monthly deposit via payslip- MUST. Sacco allows members to do additional contribution via m-pesa: Paybill 577322 account. Member no. direct via Ukaguzi app.

• A dully filled and complete loan application form 
• Fully guaranteed loan by guarantors who must be active members 
• Current payslip from employer 
• A copy of identification (National ID/Valid Passport)
• Standing order for retirees and those outside common bond

• All loans except for mobile loans-UKASH must be fully guaranteed irrespective of the amount. No self-guarantee for loans. Currently Sacco doesn’t accept collateral in form of Assets.

• Loans are based on a member’s deposits and ability to repay via payslip
• A member must have attained minimum Share capital of Kshs. 20,000
• Send payslip to office for advice 

• A member is allowed to access maximum of three loans at any Time - One Normal loan followed by either School fees or Emergency loan
• The loans must be within 5 times multiplier of member deposit 
• Must have ability from payslip to repay

• A member can transfer his/her deposit from another Sacco to the Ukaguzi Sacco. A member who does so is treated as an existing (old) member even if he/she has just joined UKAGUZI SACCO. It means he/she can apply for a loan immediately without waiting for 2 months.

• No. Ukaguzi Sacco is a regulated Non-Withdrawable Deposit Taking Sacco which means that partial refund of deposits is restricted by the regulator. The deposit saved in the Sacco can only be accessed through a loan or when a member is withdrawing from the Sacco. Partial withdrawal is not acceptable. 

• Yes. Your membership is not tied to your employment. Once a member retires from work he is required to maintain account active by contributing minimum.

• Available to members only
• Log in to Ukaguzi app which is available on playstore for android phones only
• Input Mobile phone and ID as submitted on registration
• Count down will appear. Press the word ALLOW TWICE you will be in
• Using USSD call office 0714124335 or 0759693454 request for password reset
• Use password sent to log in and transact.
• Tab loan icon then apply loan, the loan button once open, Orange ICON will appear press on request guarantors.
• Under loan icon press status to view of loan progress.

• Log to apply and apply UKASH LOAN once processed money is sent to you mpesa automatically. Use USSD go to number 4 mobile loan and apply

• All monthly payments are remitted via Payroll and Standing order for those retired and outside common bond. For those making additional payment can do so via following channels: